Frequently Asked Questions
Q. What are the hours of operation for GTran?
A. GTran operates Monday through Saturday from 8:00 AM to 4:50 PM.
Q. Can I be picked up at my house?
A. With a 24 hour advance notice, GTran does make deviations within ½ mile of a published stop. Learn more about deviations here.
Q. Where can I get a GTran schedule?
A. GTran schedules are available on www.gtranroute.org or from your bus driver. You may also call 1-800-456-6588 and request one be mailed to you.
Q. How much does GTran cost?
A. The standard fare to ride GTran is $2.00 per ride each way. Discount fares are available. Check out the “FARES” page for details.
Q. It is time for GTran to be here, why is it not here?
A. Actual times may vary due to traffic conditions, weather, and other unavoidable factors. GTran will never leave a scheduled stop early.
Q. I am on a government funded medical program. Is my GTran ride paid by them?
A. Blue Grass Ultra-transit Service has paid medical transportation for State qualified Medicaid patients. GTran is a public route that requires everyone to pay the published or discounted fares.
Q. How do I find the stops; I don’t see any bus stop signs?
A. To keep the cost of GTran affordable and flexible, we chose to publish the stop locations with descriptions, on our schedules and website.
Q. I am not a Senior Citizen; Can I ride GTran?
A. GTran is open to the public and “Anyone Can Ride”.
Q. I am unable to walk up steps. I also use a wheelchair; can I ride GTran?
A. Anyone can ride! GTran is equipped with a lift so if you can’t manage steps or ride in a wheelchair, we will be happy to let you board and disembark on an ADA compliant lift. Your driver is always available to assist you getting on and off the bus.
Q. Can I bring my child?
A. Yes, you can bring your child. Standard fares apply. You are required to supply your own child seat(s).